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Built for how you actually work. Owned outright by you.
What does a build cost, and do I own the code?
A focused tool is R60k to R180k, a full system R180k to R650k, and larger platforms R650k+. Yes, you own the source code, which is placed in your own repository from week one.
If you tell me roughly what the system needs to do, I can give you a closer range, or put you in front of an engineer instead.
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Most companies rent their software. You get what everyone else gets, you wait in line for fixes, and the price goes up every year. LENCOE builds your system from scratch, designed around how your business actually works, and owned outright by you.
Every engagement is fixed price, agreed in writing before any code is written. The repository is yours from week one, not on handover, and you see working software every fortnight until it is done. How an engagement runs
The problem
Every workaround your team has invented exists for a reason. The spreadsheet that shouldn’t exist. The same figures typed into two systems. The report somebody rebuilds every Monday morning.
None of that is a training problem. It happens because your software was built for somebody else’s business and you are paying to bend yours around it. We start from what your business actually does, then build to that.
Our main product
NyViA is a support and sales system that sits inside your website, your product or your WhatsApp. It learns your business, answers questions accurately, qualifies leads and passes the real opportunities to a person. It works every hour of every day and it never has a bad one.
We load NyViA with your products, prices, policies and the answers your team gives every day. It replies from that, in your tone of voice. When it does not know something, it says so and hands the conversation to a person instead of guessing.
NyViA asks the qualifying questions your sales team would ask, then writes the lead straight into your CRM with the full conversation attached. Your people open the day with a list worth calling.
Every conversation is a record of what people want, what confuses them and where they give up. NyViA groups that into plain reports, so you find out about the broken checkout step or the missing product line from your own data rather than from a complaint.
How NyViA worksMost enquiries arrive outside office hours. NyViA handles them the moment they land, so nobody waits until Monday for an answer that takes ten seconds.
One person on live chat costs a salary, covers eight hours and handles one conversation at a time. NyViA covers twenty four, handles as many conversations as arrive at once, and costs a fraction of that. Your team stops answering the same forty questions and starts working on the ones that need a human.
Ask it yourself
NyViA is answering on this page right now, from LENCOE’s own material. Ask it what a build costs, or who owns the code.
It answers from what LENCOE has given it. When it does not know, it says so and hands you to a person rather than guessing.
What we build
We work across the whole stack, in open source and closed source, on your servers or ours. The right choice depends on your business, not on what we happen to prefer.
The software your staff live in all day. Job management, stock, scheduling, approvals, reporting. Built to match the way your business runs, so people stop working around it.
More on thisFast, secure storefronts and customer portals that carry real traffic and real payments. No page builder, no plugin sprawl, no surprise monthly fees as you grow.
More on thisYour accounting package, your CRM and your warehouse should talk to each other. We connect them, so the data moves once, automatically, instead of being retyped three times.
More on thisOld systems still holding the business together. We move you off them in stages, with the data intact and the lights on, rather than asking you to switch everything on a Monday and hope.
More on thisOwnership
Plenty of firms build you a system and keep the keys. Here is exactly what changes hands on our projects, written down before we start.
All of it, in a repository you control, from the first week rather than the last. If you want to take it to another team tomorrow, you can.
Your database, exportable in a standard format at any time, with no charge for leaving and no hostage clause in the contract.
How it is built, how to run it, how to change it. Written for the engineer who inherits it, not as a formality.
No lock-in. We would rather keep your work by being good at it than by making it expensive to leave. Support is a separate agreement you can end. The system keeps running either way.
Security
A typical off-the-shelf site runs dozens of add-ons written by strangers, on the same codebase as millions of other companies. When somebody finds a weakness in one of those add-ons, they have found it everywhere at once, and you wait for an unpaid volunteer to fix it.
We build with far fewer parts, and we know who wrote each one. Open source where it is well maintained and worth trusting, closed source where the work is yours alone. Everything gets reviewed by our team before it ships, and we patch on our schedule, not somebody else’s.
The stack
Nothing exotic and nothing you cannot hire for. That is deliberate. Your system should be maintainable by any competent team, including one that is not us.
React
TypeScript
Vanilla JS
Node.js
PHP
Python
PostgreSQL
MySQL
Redis
AWS
Hetzner
Your own
Payfast
Stripe
Direct bank
Git
CI pipelines
Staged releases
How a build runs
No six month silence followed by a reveal. You get something you can click on early, and you keep getting it every fortnight until the job is done.
We sit with the people who will use the system and watch how the work happens now. Then we write down the scope, the price and the dates. Fixed, before anyone writes code.
Screen designs and the data model, agreed with you. Changing a drawing costs an afternoon. Changing a finished system costs a month.
You get a working version on a private link every fortnight, and a short call to walk through it. You correct course as we go instead of at the end.
Training for your team, written documentation, the source code and the keys. Then a support agreement if you want one, which you can end whenever you like.
Our own work
Client work is under agreement and we do not publish names without permission. What we can show you is the software we built for ourselves, which is running in public right now.
Our support and sales system. It is answering on this page right now, on our own content, with the same setup we deploy for clients. Open it and ask it something difficult.
A subscriber platform with accounts, billing, live data and two trading engines running on real money. If our engineering could not hold up under that, we would not sell it to you.
Sign up, payments, subscription management and account controls, built in house rather than assembled from third party services that would hold our customer data.
Also from LENCOE
A separate part of the business. We build trading software and run two engines on live markets, which is where a lot of our work on speed, reliability and risk controls gets tested hardest. It is a smaller line than our software work, and it is not for everyone.
Trading carries a high risk of loss and is not suitable for everyone. LENCOE supplies software only and never holds or trades client money.
Payments handled by
Common questions
It depends on the size of the job, so we give you a fixed quote before anything is built rather than an hourly rate that drifts. Small internal tools start in the tens of thousands of rand. Full platforms run higher. Tell us what you need on the contact page and we will come back with a real number within a working day.
You see working software in about three weeks. A focused internal tool is usually eight to twelve weeks end to end. A larger platform runs four to six months. We give you the dates up front and show you progress every fortnight, so you always know where things stand.
Yes, and it is written into the contract. The code sits in a repository you control from week one. You can take it to another team at any point, with no exit fee and nothing held back. We do not use licence terms that make leaving expensive.
Both, depending on what suits you. Open source tools that are well maintained and widely trusted save you money and make hiring easier. Closed source makes sense where the work is genuinely yours and you do not want it in public. We will tell you which applies to your project and why, in plain terms, before you decide.
We train your team, hand over the documentation and the keys, and then you choose. Some clients take a monthly support agreement for updates and fixes. Others run it themselves. Either is fine, and you can change your mind later. Nothing stops working if you stop paying us.
Usually, yes. NyViA connects to most common CRM, helpdesk and e-commerce platforms, and where there is no ready connection we build one. It does not require you to replace anything you are already running.
Yes, and we are happy to do it before the first proper conversation. Send us yours or ask for ours. We also do not publish client names or work without written permission, which is why this site shows our own systems rather than other people’s.
Next step
You do not need a specification or a budget worked out. Describe the problem in a few lines and we will tell you honestly whether it is worth building, roughly what it costs, and how long it takes.
